Repair of CCTV Cameras
Frequently we receive calls mainly out of the small business or private sector with inquiries regarding camera repairs. Our initial desire is off course to help the customer as much as we can without incurring any high cost. After many years of trying to arrange for proper repairs we have found though, that it just does not make sense for any low cost to average cost model.
Let us have a brief look at it from the logical angle:
- Parcel Service picks up your camera
- Camera arrives at distributer (not actually manufacturer)
- Distributer assesses whether repair or replace is more cost effective
- Let’s keep in mind that the camera price for the national distributer is usually below 40% of the retail price... so it becomes even less likely that he will consider it for repair.
Our recommendation is to send surveillance cameras back for repair only if they exceed £350.00 retail price.
Off course – if your camera breaks down within the 12 month compulsory manufacturer’s guaranty or any other extended supplier warranty – send it back. The seller is obliged to repair or offer an at least as up to date or newer model at zero cost.
So please still call us regarding broken down low to medium cost surveillance cameras, as we are quite confident that we can make you a better offer for a brand new professional entry level model than any other company can for the repair of your current one.
Please have a look at the surveillance camera models below. Click on the model’s name to be taken trough to our online surveillance camera shop. PayPal and all major credit cards are accepted.
Thank you very much – Your Surveillance Camera Specialist @ Ideal CCTV
Is the repair of low to medi cost camera models feasible?
We asked the CCTV Surveillance Camera Expert at Ideal CCTV.
After all, we were the ones having to disapoint the customer after initial commitments....
... please decide for yourself after reading the few paragraphs below...
© 2008 Ideal CCTV Scotland, Free Call: 0800 043 27 40, Free Fax 0800 066 40 49, VAT Reg. No. 915 7478 94
Head Office: 2 Douglas House, Back Dykes, Abernethy , PH2 9JN, Perth, Scotland, sales@idealcctv.co.uk